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February Newsletter : Account Access Help Guide

Voucher Information:

  • All new vouchers will expire July 10th, 2016 (End of the Season)
  • Additional tickets may be purchase for the discounted price of $25 per ticket
  • Seats are available for Season Ticket Holders on a first come first serve basis

Accessing your Season Ticket Account:
We have added and expanded features on our website for you to manage various parts of your account! You can now view your profile and complimentary vouchers, as well as, book your own seats for our Special Event Series! Please follow this quick and easy guidelines!

To access your log in page click here. 

 You must use your email address associated with your Season Ticket Holder Package. This will most likely be the email address that you receive updates from the Theater about! If you are unsure please call us to confirm (631) 261-2900.


 

Accessing your account:

Here is a sneak peek of what the log in page looks like:

First Time Logging In: You will need to create a password. Do this by entering your email address and selecting “I am a new customer” and selecting “Continue.” Follow the additional directions provided to set up your account details.

If it is not your first time accessing the site and you don’t remember your password select the link “I don’t know my password” and additional instructions on resetting your password will be sent to you.

Otherwise enter your email address select “I am a returning customer…” and enter your password.

Once you have successfully logged in you will be taken to the home page called “My Account”

From the My Account screen you can:
• View and Edit your Profile
• View and Purchase Gift Cards
• View your Order History
• View and Schedule the use of your Special Event Vouchers

Viewing and Booking your Special Event Vouchers:
To view or book your Complimentary Vouchers for the Special Event Series select the tab called “Ticket Packages.

From this tab you can see vouchers/tickets remaining in your account.

Using the drop down at the bottom of the Ticket Packages Screen you can select the Special Event you are interested in seeing and book your own seats!

To buy additional seats at the Season Ticket Holder discounted price please call the Box Office at (631) 261-2900.

If you have any questions, concerns or suggestions please feel free to give me or the Box Office a call! I will gladly help!

Best,

Jackie

(631) 261-9700 ext.29

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